How to Leave an AT&T Family Plan & Switch to a New Carrier

Switching off an AT&T family plan can be quick if you follow the right steps—and you can keep your number. Below is a simple, no-nonsense guide, plus why Trump℠ Mobile’s 47 Plan ($47.45/mo) and eSIM make the move painless.

5 Things You Actually Need

1. Don’t cancel AT&T first. Start the transfer with your new carrier; canceling early can break number porting.

2. Get your AT&T Number Transfer PIN (NTP) right before you switch—it expires in 4 days for consumer accounts.

3. Have your AT&T account number & billing ZIP handy. (Find them in myAT&T.)

4. Check device status: if your phone is locked to AT&T, submit an unlock request; eligible devices can unlock.

5. Know your balance: if you’re on an installment plan, the remaining amount is due when the line cancels after port-out.

Step-by-Step: Leaving an AT&T Family Plan

1) Confirm who can authorize the move

Only the account owner or an authorized user can request the Number Transfer PIN. If you’re just a member on the family plan, ask the owner to add you as authorized or to generate the PIN for you. If you’re splitting the plan but staying with AT&T, that’s a Transfer of Billing Responsibility (different process). (AT&T)

2) Generate your AT&T Number Transfer PIN

Use the myAT&T app or att.com to get the NTP. It expires in 4 days (14 for business). Get it right before you initiate the switch with your new carrier.

3) Collect your port-out info

You’ll typically need: AT&T account number, Number Transfer PIN, billing ZIP, and the name/address exactly as they appear on your bill. Don’t disconnect your AT&T line until the new carrier finishes porting.

4) Decide what to do with your phone

• Keeping your AT&T device? Submit an unlock request first (meets eligibility → unlock). Apple/Google devices on eligible accounts may unlock automatically.

• Owe on installments? When your AT&T line cancels after the port, the remaining device balance is due on the final bill. (If you’re under an old service commitment, an ETF could apply.)

5) Start the switch with your new carrier

Your new carrier submits the port using the details above. Once complete, your AT&T line closes automatically. (If you need to move a line within AT&T instead of leaving, use Transfer of Billing Responsibility.) (AT&T)

Why Switch to Trump℠ Mobile Now?

If you’re leaving a family plan, Trump℠ Mobile makes setup straightforward—especially with eSIM and Bring-Your-Own-Phone. Here’s what stands out:

• The 47 Plan: $47.45/month for unlimited talk, text & data—built to be simple and predictable. No contracts.

• Extras baked in: telehealth access, roadside assistance (via Drive America), device protection, and international calling to 100+ countries.

• Bring your number & phone: BYOP + eSIM support for fast activation; check coverage and compatibility online.

• T1™ Phone option: Prefer a fresh start? Pre-order the gold-tone T1™ Phone and pair it with the 47 Plan.

Quick link: Enroll or check eligibility on the official 47 Plan page. https://trumpmobile.com/47-plan

FAQs

Do I need to unlock my AT&T phone before switching?
If you want to use that at&t purchased phone on another network, yes—request an unlock through AT&T first (eligibility rules apply).

What if I’m still paying off the phone?
When your line cancels after a successful port, any remaining installment balance is billed immediately on your final AT&T bill.

I’m the family plan owner—will my other lines be affected?
Generating an NTP is account-level (covers all numbers); keep timing tight and share only as needed. If you’re reorganizing lines within AT&T, use Transfer of Billing Responsibility instead of porting.

Switching Checklist

• New carrier chosen and account created

• AT&T account number + billing ZIP ready

• Number Transfer PIN (requested within last 4 days)

• Device unlock request submitted/approved (if keeping phone)

• Aware of any installment balance due at cancellation

• Start port with new carrier → confirm activation → AT&T line closes automatically

Final thought

Leaving a family plan doesn’t have to be messy. Gather your AT&T details, unlock if needed, and start the port with your new provider. If you want simple pricing with bonus perks—and fast eSIM activation—Trump℠ Mobile’s 47 Plan is built to make that first day after the switch feel effortless.

The 47 Plan – Unlimited Talk, Text & Data for $47.45/Month